Will I receive promotional emails from Menkind? All of your orders with RED5 will be visible in your new Menkind account. Will I be able to see my RED5 order history? Check out our Returns & Refunds policy How do I get in touch with customer services?Ĭall 03 or use our contact form. The same friendly team as ever will be happy to help you. How do I return something bought from RED5?Īlmost exactly the same way as if you'd ordered it from Menkind, except you can now return products to any of our RED5 or Menkind stores regardless of which brand you bought from. Yes - all delivery and tracking information will be in your new account. But not to worry! We're happy to discuss any of your previous orders. However, if the account is registered to the same email address as your RED5 account you will only be able to see your Menkind orders. What if I already have a Menkind account? If you can’t remember your password, you can reset it in the normal way. You can login to Menkind using your RED5 Username (your email address) and password. Yes! Our RED5 stores won’t be going anywhere. Just give us a bell on 03 or drop us a line on our contact page. If you have any questions at all, or just fancy a chat, we're more than happy to help. Check it out!Īll of your account information, including personal details and order history, has been transferred to Menkind so all you need to do is login with your existing RED5 username and password and shop like you always have. We've even dedicated part of Menkind exclusively to the RED5 brand, giving an easy peasy starting point for any RED5 customers visiting us for the first time. We still have all the same amazing products and prices, but now they're all in one place! RED5 and Menkind have been part of the same company for quite some time now, so to make things more convenient for you - our longtime customers - we've combined them into a super website (which is like a supergroup, but with fewer mediocre songs and albums).
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